I reached out to this company about a collar that was broken and they corrected the issue immediately. It's a very nice collar that looks great on my pup.This collar is extremely well made and durable. It looks so classy on my silver/black pup. The inscription is great and easy to read.Really nice collar - good leather and shape - engraved tag a bonus!The collar is nice enough. It seems sturdy and looks nice on my dog. I did not like how long delivery took, almost a month and the tracking was all over the place. The color is more of a maroon than a red, but still nice.First use and the name badge came off. It’s like one side wasn’t fastened at all and the leather feels like it’s not real leather throughout.Seller didn’t comment about my communication stating shoddy quality, regarding name tag.I am happy with this collar. The colour is just like on the photo:beautiful green. The size S fits my miniature dachshund perfect.I have just ordered an other one for our older dog.