Boy, did we debate and research to death the benefits of hard and soft crates for our needs! We have a 23 lb Havanese and he is very accustomed to crating, now only in the car, as that he’s completely housebroken. And he loves his crate. But it was too small so we finally opted for this soft crate. Worth every penny! Lightweight and easy to assemble, we keep it up in the car. After a slight learning curve he loves it too. Very roomy, with an adequate cushion that’s washable. Excellent viewing from most angles for him, although back has no window. Very easy to put him in and out. Study & well made. All screens zip open and have sturdy metal double zippers.